Terms of Service

1. Acceptance of Terms

By accessing or using Phantom ("the Service"), operated by Phantom ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the updated Terms.

2. Description of Service

Phantom is an AI-powered communications platform designed for real estate professionals. The Service provides:

• Gmail integration for inbox management and email sending
• AI-generated email drafts personalized to your writing style
• Automated email classification and response suggestions
• Real estate market data enrichment
• Contract upload, organization, AI-assisted review, and in-app document preparation
• An optional limited-beta mileage recordkeeping workspace with manual route entry and, in eligible native builds after explicit permission, background location capture

3. Account Registration

To use the Service, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3.1 Trials and Subscriptions

• Eligible new accounts may choose one cardless seven-day Phantom Pro trial covering released features. The trial does not create a payment method or subscription, does not automatically convert to a paid plan, and cannot be restarted.
• Phantom Standard and Phantom Pro are recurring monthly or annual subscriptions at the prices shown before Checkout. Annual subscriptions are paid upfront and reflect an 8% discount against twelve monthly payments, rounded to the nearest cent. Existing legacy subscriptions retain their prices and features until you choose to switch.
• Stripe processes subscription payments and provides the hosted Checkout and billing-management surfaces. Phantom does not store complete card numbers or card security codes.
• You may cancel your subscription. Unless applicable law requires otherwise, cancellation stops future renewal and access continues through the end of the already-paid period; partial-period refunds are not automatic. Same-period Standard-to-Pro upgrades take effect after payment of the confirmed prorated charge. Downgrades and monthly/yearly changes take effect at renewal.
• A voluntary switch from legacy subscriptions begins after the existing paid periods end. Phantom displays the effective date and preserves existing access through that date. Canceling a scheduled switch cannot restore a legacy subscription that has already ended; the confirmation explains any remaining access and renewal arrangements.
• Contract Intel includes a limited monthly AI usage allowance. Phantom will warn you as that allowance is approached and may pause additional AI reviews at the limit. AI usage beyond the included allowance is not covered by the subscription price. If additional usage is offered, it is purchased separately only after you approve the additional charge; Phantom does not automatically charge AI overages.
• Mileage Tracker is listed with Phantom Pro as coming soon. Private-beta access does not guarantee a public release date or authorize an additional charge.

When a trial or paid access period ends, paid product areas may be blocked until you select an available subscription. You can still sign in to manage billing, sign out, or delete your account. Deleting your Phantom account cancels the subscriptions known to Phantom as part of the deletion workflow.

3.2 Mileage Tracker Beta and Location Consent

Background mileage capture is optional and begins only after you enable tracking and grant the requested foreground and background location permissions. You can pause or stop tracking in Phantom or revoke permission in device settings. You acknowledge that operating systems can interrupt background capture after force-quit, permission changes, battery-management events, or connectivity loss, so Phantom cannot guarantee a complete travel record.

Mileage summaries and exports are recordkeeping aids, not tax, legal, or accounting advice. You are responsible for reviewing each trip, providing an accurate date, destination, business purpose, and distance, classifying personal and commute travel, maintaining any records required by your tax authority, and consulting a qualified professional. A supporting mileage-rate estimate is not a final deduction and does not automatically alter your profit-and-loss amounts. Review your eligibility and vehicle-expense method before using it. If you select Include mileage summary for a Tax Intel question, the aggregate summary is sent to Anthropic as described in our Privacy Policy.

4. Gmail Integration and Google API Usage

The Service integrates with Gmail through Google's OAuth 2.0 authorization. By connecting your Gmail account, you:

• Authorize Phantom to read your emails, send emails on your behalf, and access your email address as described in our Privacy Policy
• Acknowledge that you can revoke this access at any time through your Google Account settings or the Service's settings page
• Understand that email data is processed by third-party AI services to provide features such as classification and response generation

Our use of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. AI-Generated Content

The Service uses artificial intelligence to generate email drafts, suggested responses, contract insights, and Tax Intel answers. You acknowledge and agree that:

• You are responsible for reviewing all AI-generated content before sending. AI outputs may contain errors, inaccuracies, or inappropriate language.
• AI-generated content is a suggestion only. You should not rely on it as professional, legal, or financial advice.
• We do not guarantee the accuracy, completeness, or suitability of any AI-generated content.
• You are solely responsible for any communications sent from your account, whether drafted by you or generated by AI.
• Contract insights are a triage aid, not legal advice. You must verify every date, term, risk, and recommendation against the original document and consult your broker, attorney, title professional, lender, or other qualified advisor when appropriate.
• Text and signature marks added in Phantom create a new document version, but Phantom does not independently verify signer identity, provide notarization, or guarantee that a signature satisfies every legal or transaction-specific requirement.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Send spam, phishing emails, or other unsolicited communications
• Harass, threaten, or abuse any individual
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to the Service or its infrastructure
• Interfere with or disrupt the Service or its servers
• Scrape, crawl, or use automated means to access the Service beyond its intended functionality
• Misrepresent your identity or impersonate any person or entity
• Use the Service for any purpose that is fraudulent or deceptive

7. Intellectual Property

The Service, including its design, features, code, and branding, is owned by Phantom and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our prior written consent.

You retain ownership of all content you create, upload, or transmit through the Service, including your emails, drafts, and business data. By using the Service, you grant us a limited, non-exclusive license to process your content solely to provide and improve the Service.

8. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT EMAILS SENT THROUGH THE SERVICE WILL BE DELIVERED SUCCESSFULLY.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHANTOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless Phantom and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Any communications you send through the Service
• Your violation of any applicable law or third-party rights

12. Termination

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access to the Service at any time if you violate these Terms, with or without notice.

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Phantom
Email: legal@sharetech.dev